An antivirus update error may arise while running application control and Sophos antivirus. The antivirus update error in Sophos denotes the inability of the software to download and install the latest virus definition updates or program updates. Antivirus updates are important to ensure that the Sophos software provides the most updated protection against upcoming threats.
To resolve the update error, you will have to adjust some settings. Follow the instructions below.
The first step to troubleshoot the update error is to check your internet connection. An unstable internet connection or network issues can stop antivirus software from updating properly. You can restart your router or connect the device to a different network.
Restarting your Sophos services can help you resolve the update issues. In order to restart them, follow these steps.
You have to check there is no other antivirus or security software installed on your computer that is interfering with Sophos. More than one antivirus software may cause conflicts. Hence, if there is another security software installed, it’s better to uninstall it and then update Sophos again.
Certain temporary files may help you resolve some update errors. To delete the temporary files, follow these steps.
If in case your Sophos automatic update fails, you can try updating it manually. Here are the steps for it.