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Terms Of Use

Welcome to Antivirus Tales (the "Antivirus Tales," "us," "we" or "our"), the company that operates the Antivirus Tales websites (including but not limited to and related site, media, or mobile applications (collectively, the "Service"). Every time you ("you" or "your") visit or use features of the Service, you agree to be bound by these Terms of Use ("Terms") as well as the incorporated Privacy Policy ("Privacy Policy"). These terms outline your rights, obligations, and restrictions regarding your use of the Service, please read them carefully. If you do not agree to be bound by the Terms and all applicable laws, you should discontinue the use of the Service immediately.

We may modify the Terms from time to time and each modification will be effective when it is posted on the Service. You agree to be bound to any changes to the Terms through your continued use of the Service.

The service consists of platforms designed to facilitate common customer service experiences. Simply put, we collect data on customer service experiences across all industries, organize that data, and deliver it to our users and visitors to our Service.

To use our Service you must be of sufficient legal age and able to enter into binding contracts and have full power and authority to agree to these Terms.


All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel,” and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Antivirus Tales with all rights reserved, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. All other trademarks, service marks and logos used in this Site are the trademarks, service marks or logos of their respective owners. Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including “mirroring”) to any other computer, server, Website or other medium, for publication or distribution or for any commercial enterprise, without Antivirus Tales’ express prior written consent.

Contributing Stuff

You may visit and run basic searches on the Service without registering, and you do not need to register to view information, data, and content, including posts (generally, "Stuff") created by us or by other users or provided by third parties. However, you must register with us to generate your questions, comments, responses, data and other posts, other material and information, and associated trademarks and copyrightable works (such data, information, and content, "Your Stuff"). Please refer to our Privacy Policy, incorporated herein by reference, for information about how to register with us and how we protect your personal information.

We do our best to curate the information we receive from others, but we cannot promise that product or service descriptions or other Stuff on this Service is accurate, complete, reliable, current, or error-free. If you are dissatisfied with the Service, please email us at Your only other remedy (and our sole liability) with respect to any dissatisfaction with the Service, these Terms, or the Privacy Policy is to cease using our Service.

Your Personal Information

You are responsible for ensuring that any personal information you provide is accurate and up to date. We may verify the accuracy of the information you provide at any time. You are responsible for creating a secure password and protecting it from unauthorized access. You will notify us immediately if you believe your user identification, password, or other identifying information has been lost, stolen, or otherwise compromised. You will be held responsible for any activity that occurs under your user identification. You also acknowledge and agree that you are solely responsible for all damages or claims that may arise from any access to or use of this Service by any person to whom you have provided your user identification, password, or other identifying information or by any person who has obtained such information from you, including, but not limited to, any access to or use of this Service that may occur after you have notified us that your user identification, password or other identifying information has been lost, stolen or otherwise compromised.

Contributing Stuff

If and when you contribute Stuff to our Service, you agree to the following terms:

  1. You will not use the Service to impersonate, abuse, harass, threaten or intimidate other people.
  2. Your Stuff will be publicly visible throughout the Service.
  3. Your Stuff, including your public account information such as your display name, may be indexed by third-party search engines, such as Google, which may not remove it immediately (or ever), even if it is removed from the Service.
  4. You will contribute accurate information. We may remove (without notice) anything that is inaccurate, offensive, indecent, inaccurate, objectionable, or otherwise inappropriate.
  5. All content posted on the Service must comply with all applicable laws (including, without limitation, U.S. copyright law). You represent and warrant that (i) you own or otherwise possess all rights to use Your Stuff; (ii) You have the permission to use the name and likeness of each identifiable individual person and to use such individual's identifying or personal information; (iii) you are authorized to grant all of the rights described in these Terms; and (iv) the use of your Stuff as contemplated by these Terms will not infringe or violate any intellectual property, privacy, publicity, contract or other rights of any person or entity. If you do not have the right to submit Stuff for such use, it may subject you to liability.
  6. You will be held solely responsible and liable for Your Stuff and conduct on the Service. We cannot be responsible or liable for any use of your Stuff by us in accordance with these Terms. You represent and warrant that you have all the rights, power, and authority necessary to grant the rights granted herein to any Stuff that you submit.
  7. Your Stuff may be modified or adapted in order to meet the design and technical requirements of the Service or for any other reason. You are responsible for retaining original copies of Your Stuff.

Your Stuff always belongs to you. You retain copyright and any other rights you already hold in Your Stuff, but by uploading, posting, contributing, or otherwise providing Your Stuff to us, you grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable and transferable license to use, modify, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit Your Stuff in connection with the Service and our (and our successors' and assigns') business, including without limitation for promoting and redistributing part or all of the Services (and derivative works thereof) or the Service in any media formats, and through any media channels (including, without limitation, third party services). For clarity, the foregoing license grant does not affect your other ownership or license rights in Your Stuff, including the right to grant additional licenses to the material in Your Stuff, unless otherwise agreed in writing. We will encourage any third parties to whom we sublicense Your Stuff to attribute you, in addition to us, but you acknowledge that this may not always be possible depending on the context.

Be sure to review our Privacy Policy better understand how your public and private information is used and protected.

Removal of Your Stuff

You may unregister with us at any time by emailing us at, after which we will use commercially reasonable efforts to stop displaying any of your public account information. Disabling your account anonymizes Your Stuff but does not automatically remove it. Because other Antivirus Tales users may have acted on Your Stuff, you may not be able to remove or edit your Stuff once you've contributed it to us, and we cannot guarantee complete removal.

We may monitor and review your account, Your Stuff, and your activity for compliance with these Terms, and may remove or disable your account or Stuff for any reason, including, but not limited to, violation of Terms, alleged infringement or verbal, physical, written or other abuse of another user, employee, member or officer. We will do our best to communicate with you via your registered email address prior to removal of your account or your Stuff, but are not obligated to do so and cannot be responsible for failure to reach you via email.

We cannot guarantee access to your account or Your Stuff. We reserve the right to reclaim any username created by a user on behalf of businesses or individuals that hold legal claims or trademarks on that username. We also reserve the right to reclaim any username that has been inactive for 6 months or more, and your account may be permanently disabled due to prolonged inactivity.


Guidelines, Fees, Rights, and Remedies

Permitted Use of the Service

Users may access and make personal use of this Service, including but not limited to visiting the websites or using the Android™ or Apple iOS™ mobile applications, whether as a registered or unregistered user. Users may not modify the Service, or any portion of it, except with our express written consent.

We use a third-party payment processor to process our payments and cannot be responsible for their payment processing performance or software.

You are responsible for any fees charged by your internet service provider or the mobile carrier for using the Service, including but not limited to data transfer fees.

We can at any time and for any reason or for no reason at all, in our sole discretion and without notice to you, deny your access to and use of this Service.

Notice and Take Down Procedures

If you believe any post or information on the Service infringes your copyright or trademark rights, you may request such content be removed by following the notice and takedown procedures of the Digital Millennium Copyright Act. To follow those procedures, contact our copyright agent (identified below) and provide the following information:

  1. A clear statement identifying the works or other materials believed to be infringed.
  2. A statement from the copyright holder or authorized representative that the content is believed to be infringing.
  3. Sufficient information about the location of the allegedly infringing content so that we can find and verify its existence.
  4. Your name, telephone number, and e-mail address.
  5. A statement from you under penalty of perjury that the information supplied is accurate and that you are authorized to act on the copyright owner's behalf.
  6. A signature or the electronic equivalent from the copyright holder or authorized representative.

If you are not sure whether material available online infringed your copyright, we suggest that you first contact an attorney.

General Information

Linking to Third Party Websites

We do not endorse, approve, sponsor or control, and we are not in any way responsible for any of the content, services, or products available at or through any linked websites. By using the Service you acknowledge and agree that we will not be responsible or liable to you or any other person for any damages or claims that might result from your use of such content, services, or products. You should carefully review each website's privacy statements and conditions of use to understand your rights and responsibilities.

For Our Protection

You agree to indemnify and hold Antivirus Tales, its parent, subsidiaries, directors, officers, agents, and other partners and employees, harmless from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, including but not limited to reasonable attorneys' fees, made by any third party due to or arising out of your Stuff, Account, use of the Service, or violation of the Terms. This defense and indemnification obligation will survive these Terms and your use of the Service.

Limitation of Liability


Some states do not allow the limitation of liability, so the limitations above may not apply to you.

While we strive to protect your information in accordance with our Privacy Policy, we can not be liable for the privacy of email addresses, registration and identification information, disk space, communications, confidential or trade-secret information, or any other Stuff stored on our equipment, transmitted over networks accessed by the Service, or otherwise connected with your use of the Service.


We may, in our sole discretion, terminate or suspend your access to all or part of the Service, for any reason. The restrictions regarding content appearing on the Service, and the representations and warranties, indemnities, and limitations of liabilities set forth in these Terms will survive termination. In the event that you are unsatisfied with our services, your sole remedy is to terminate your use of the Service.

Jurisdiction & Severability

We operate the Service from our offices within the United States. We make no representations that content and materials on the Service are legal or appropriate for use from outside the United States. If you choose to access the Service from other locations, you do so at your own risk and are responsible for compliance with any and all local laws. You may not use the Service in violation of U.S. export laws and regulations.

These Terms are personal to you and are not assignable, transferable, or sublicensable by you except with our prior written consent. We may assign, transfer, or delegate any of our rights and obligations hereunder without consent.

These Terms will be governed by and construed in accordance with the laws of The USA. Any action brought to enforce these Terms or matters related to the Service will be brought in either the State or Federal Courts. Any claim or cause of action you have with respect to the use of the Service must be commenced within one (1) year after the claim arises. In any action or proceeding to enforce rights under the Terms, the prevailing party will be entitled to recover costs and attorneys' fees.If any provision of these Terms is deemed void, unlawful, or otherwise unenforceable for any reason, that provision will be severed from these Terms and the remaining provisions of these Terms will remain in force. These Terms constitute the entire agreement between you and us concerning your use of the Service.