Your Sophos antivirus may sometimes slow down and not work efficiently. This issue may arise due to a conflict with another application. The basic troubleshooting methods are used in this case. One of the common reasons for Sophos not working is the outdated software. If your software is outdated, it may stop working.
Another reason may be conflicting software or incorrect installation of the software. Sometimes malware interference might be the big reason for this.
Try to perform the methods with caution, as antivirus on antivirus may be disabled on the system. You must back up any important data before attempting any of these steps.
Make sure you have the latest version of Sophos antivirus installed. Then, navigate to Sophos’s official website and move to the Downloads section. Then, download the latest version of Sophos software. After that, install the software on your computer again. It will resolve every issue of bugs in your software.
Ensure that your system has no other antivirus software installed that is running simultaneously with Sophos. Because having multiple software may prevent your Sophos software from working.
You have to repair the installation of your Sophos software. If the installation is corrupt, you need to follow this solution.
If nothing works, consider reinstalling the Sophos software. To do this, you need to uninstall the Sophos software and then reinstall it. You can use Sophos’s official website to reinstall it. After that, you are expected to follow all the displayed instructions.
If the above methods don’t work, Sophos Endpoint and Control are not causing the issue. To detect the issue, you should remove the application from your computer to check if this improves the performance issues. Next, reinstall the Sophos Endpoint Security and Control to protect your computer from Malware.