Sometimes the product key or license key does not work and causes a problem with the activation of the device. Typically, these activation errors in Malwarebytes arise due to small errors, like an incorrect or missing character.
If you are having trouble activating Malwarebytes, the steps below may assist you in resolving the problem.
The first step is to check whether you have entered the right key or not. People may make mistakes while typing the key, such as missing some characters. This issue usually happens when you copy and paste. Hence, manually typing the product key is always a better choice.
Sometimes, your product key has expired or reached its maximum activation limit. In this case, you need to check its validity. You can check the validity through the documents you got during the purchase or contact your vendor.
Verify that your product key is compatible with the Malwarebytes version you are using. As there are certain product keys compatible with specific versions. Hence, confirm that you have the correct version of software installed on your system that is compatible with your product key.
The product key has a defined number of activation limits. Hence, if you have already used the product key multiple times, it may not work. In this case, you are required to have a new activation key or renew the previous one. Therefore, it would be better to get help from the Malwarebytes support center.
A conflicting program or software often interferes with the normal functioning of your Malwarebytes software. Hence, you need to find those programs and uninstall them. Also, clear the cache and temporary files to increase the probability of resolving the issue.
An unstable internet connection might disturb your Malwarebytes functioning. Hence, it's always important to have a stable internet connection.
If the above methods don't bring any positive results, it's time to reinstall Malwarebytes. To do this, remove or uninstall the Malwarebytes software on your computer. Restart your computer and download and install the latest version of Malwarebytes. By doing this, your product key issue may be resolved.