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Having trouble with your Malwarebytes Antivirus

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Q1: Please Choose Your Malwarebytes Product:

Antivirus Update Error

The Malwarebytes update error is a common error that occurs when trying to update. This error will stop the update process and may arise for several reasons.


  1. Another piece of software may interfere with the update of the Malwarebytes program.
  2. An unstable or poor internet connection may also be the reason for that.
  3. A corrupted download of Malwarebytes may also cause the update error.

Solution 1: Check for the Internet Connection

  • Check your internet connection to solve the problem easily. If you use a LAN or WiFi connection, restart your computer and resolve the issue. Once you do it, you will be able to fix the issue quickly.

Solution 2: Reinstall Malwarebytes

Reinstalling your Malwarebytes program can resolve the issue. To reinstall your software program, follow these steps:

  1. Go to the Start button and click the search bar.
  2. Navigate to the Control Panel in the search bar.
  3. Locate the Programs and Features section in the Control Panel.
  4. A list of installed programs will appear.
  5. Find Malwarebytes and right-click on it.
  6. Follow the on-screen instructions to let the uninstallation process begin.

Once done with the uninstallation, visit the official website of Malwarebytes and install the program again. Then, check the status of the error.


Antivirus Support

Frequently Asked Questions (FAQ's)

See the updates in General Settings.
  1. Launch the Malwarebytes program.
  2. Open the program settings by right-clicking on the gear icon.
  3. Now click the General tab.
  4. Lastly, tap the Check for Updates button under Application Updates.

Reinstall Malwarebytes to fix the inability to connect to the service. If you have an advanced version of Malwarebytes, like Premium, you need to bring your activation ID and key that are needed to reinstall Malwarebytes.

To fix malware on Android:
  1. Reboot your Android in Safe Mode.
  2. Then, uninstall all unnecessary apps.
  3. Remove the pop-ups.
  4. Delete your downloads.
  5. Lastly, install a mobile anti-malware application on your phone.

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