usa contact number +1-857-557-6826
uk contact number +44-161-791-4591
  • FACING ISSUE WITH YOUR ANTIVIRUS ?

Having trouble with your Webroot Antivirus


  • 1
  • 2
  • 3
  • 4
  • 5

Q1: Please Choose Your Webroot Product:

Unable to login my Webroot account


A login issue might arise with your Webroot account when you are not able to log in to your account. Every time you try to log in, the screen says Invalid Authentication code. If you change your password, the Login fails.

Causes

  1. You are not putting the right credentials for your account. 
  2. A conflicting program may be interfering.

Solution 1: Shut Down Your Webroot Software

To confirm that your software isn’t causing the issue, try to shut down your software and see if the issue remains unresolved. 

  1. First, right-click on the Webroot icon on the taskbar. 
  2. Then, click on the Shut Down protection in the menu. 
  3. Now, click on Yes. 
  4. Then, click Yes if asked if you want to shut down Webroot. 
  5. Re-enter the CAPTCHA if it appears. 
  6. Lastly, click on Continue.

Solution 2: Check the Webroot Functions

If Webroot isn’t functioning properly, ensure that the software isn’t blocking the components. Confirm if the firewall is blocking the application. 

Solution 3: Contact Webroot Customer Support

If you have tried everything and are still unable to log in to a Webroot account, you must contact Webroot customer support. Include all steps and methods you tried when asking for support.

Antivirus Support

Frequently Asked Questions (FAQ's)

  1. First of all, go to my.webrootanywhere.com. 
  2. Now, put the email address and password which you used during registration. 
  3. Then, press the Login button.

  1. First, go to Webroot Secure Anywhere
  2. Then, go to My Account and click on the gear icon. 
  3. You can check the account details under the Subscription, such as your keycode and days remaining for your Subscription.

  1. Go to your Webroot program. 
  2. Go to My Account and click on the gear icon. 
  3. Now, type in your keycode in the Activate a new keycode box. 
  4. Then, click Activate. 
  5. Allow the Scan to complete if it happens automatically.

Latest Blogs

  • Jun 21, 2024
  • By Mathew Jones

How to Resolve Webroot Installation and Uninstallation Error?

Sometimes, you can get the Webroot installation and uninstallation error without any warning. But do not worry if you ar.... Read More
  • Dec 12, 2023
  • By Drake shawn

How to Resolve Webroot Antivirus Update Error?

During my professional career as a Webroot antivirus service specialist, I have helped many people resolve common proble.... Read More
  • Oct 23, 2023
  • By Donald Olsen

How to Troubleshoot Can't Install Webroot Antivirus Issue?

Welcome to our blog! This blog will tell you about the methods that help you troubleshoot the can't install Webroot .... Read More
  • Sep 16, 2023
  • By Mathew Jones

Top 5 Webroot Customer's Issues/Problems

Webroot is a powerful cloud security solution that protects system users from online threats. This lightweight antivirus.... Read More
  • May 02, 2023
  • By Drake shawn

Must-Know Facts About Webroot | Antivirus Tales

You have chosen a popular and feature-perfect antivirus for your device protection. But what are the facts that are hidd.... Read More