A login issue might arise with your Webroot account when you are not able to log in to your account. Every time you try to log in, the screen says Invalid Authentication code. If you change your password, the Login fails.
To confirm that your software isn’t causing the issue, try to shut down your software and see if the issue remains unresolved.
If Webroot isn’t functioning properly, ensure that the software isn’t blocking the components. Confirm if the firewall is blocking the application.
If you have tried everything and are still unable to log in to a Webroot account, you must contact Webroot customer support. Include all steps and methods you tried when asking for support.