How to Resolve Webroot Antivirus Update Error?

During my professional career as a Webroot antivirus service specialist, I have helped many people resolve common problems. I have also used this software to protect my computer and other devices in my home. Like any other security software, it also showed various types of common errors. If you are also facing issues like the Webroot antivirus update error, then this blog will be worthwhile for you. I have used these methods and techniques to fix the update problem in my Webroot product.

Here, I will help you understand various solutions that will allow you to solve the issue quickly. So, keep reading this blog carefully to understand the process.

Method 1: Close Webroot Software on Your Computer

If you are having the Webroot antivirus update error, then try closing the software to see if it allows you to do that. Here are the steps you have to follow to do that.

• On your computer, right-click the Webroot system icon.
• From the open list of options, choose the Shut Down Protection option.

• When the Webroot confirmation prompt appears on the screen, then choose Yes to confirm your action.

• Plus, you may need to enter the CAPTCHA if it appears on the display.

• After that, try to update your Webroot software to check if it is updating or not.

Method 2: Change Settings in Webroot Software

Here are the steps you can take to make changes to the Webroot product settings.

1. On your PC, locate the Webroot software and open it.
2. After opening the applications, click on the Advanced Settings option.
3. Next, select the option of the Install Settings tab.
4. On the open page, ensure that the “Allow SecureAnywhere to shut down manually” checkbox is selected.
5. After that, you have to do any of the follow-up steps if the earlier option is not selected.
   1. Click on the option and then choose Save.
   2. If it asks whether you want to shut down Webroot, then select the Yes option. If necessary, then complete the CAPTCHA field.
   3. Click on the OK option.
6. Next, go to the Start menu and search for Webroot.
7. From the open list of options, double-click on the Webroot SecureAnywhere icon.
8. Now, try to update the Webroot product once again to see if it is working.

Method 3: Reinstall Webroot from the Official Website

Here are the steps to reinstall the Webroot software on your device to avoid any issues.

• For the first step, browse the official Webroot website on your PC.

• After that, search for the Webroot product you want to download for your device.
• Once the download process is complete, install the product on your device.
• Also, you have to enter your previous details if it asks.
• Then, check if the software is running on the latest version or not.
• Now, go to the Settings on the app and check for the update.
• See if there is any update available.

Method 4: Download & Install Webroot Antivirus on a PC

If you are getting the Webroot antivirus update error, then these are the steps you can follow to resolve the issue.

1. First of all, visit the official Webroot page on your computer browser.
2. On the website, type the 20-character alphanumeric product key (e.g., MA4D-PRST-D866-BDC2-37A9.)
3. In the next step, insert your Product Key-code into the online product of Webroot Antivirus SecureAnywhere.
4. After that, you need to uninstall the current version of Webroot.
5. From the website, download a new Webroot product.
6. Next, double-click on the downloaded file.
7. With the help of the new installer, install the product and enter product-key code.
8. When the installation process is complete, then click on the Install option.
9. To apply the changes, restart your computer.
10. Check if the Webroot antivirus update error still persists in your device.