How to Activate a Sophos License?

To activate your license: Confirm that you have the license key in the License Schedule sent by Sophos. Navigate your account name in the upper right of the user interface. Then, enter the license key. You will see another dialog if your account already has a license for the features key.

How to Find the Sophos Password?

To find the Sophos password: First, click on the Forgot password link. Then, enter the email address linked to your Sophos Home account and click Send. Now, you will receive a reset link to the email address you have entered. Then, click the Reset Password button.

Can Sophos Protect Your Device Against Viruses?

Yes, Sophos Home Premium protects your device from malware, viruses, and any other threats that can steal your personal data. It is one of the best malware protection programs on the market.

FACING ISSUE WITH YOUR ANTIVIRUS ?

- Can't install antivirus
- Antivirus Update Error
- Antivirus Not Working
- Antivirus Blocking System Restore
- Antivirus Scan Failed
- Product key not working

Having trouble with your Sophos Antivirus

Q1: Please Choose Your Sophos Product:

Q2: Let us know, since how long have you been facing this error/issue:

Q3: Which type of operating system you are using:

Q4: Let us know the device you are facing this error/issue on:

Product key not working

Your product key is associated with the email address to access Sophos Home. You can activate the product key only at one time. After activation, it will select Sophos home account. However, sometimes the product key may not work and show an error message saying, "The key is already used." The error results when you try to activate a product key that has already been activated, as the product key can only be activated once.

There are two main methods to fix the product key not working issue.

Solution 1: Reinstall Sophos Home

In this method, log into your previous premium-activated account and re-protect your devices.

First of all, you will need to uninstall Sophos Home and restart your device.
Then, go to the browser and visit the official website of Sophos Home.
Now, Log in to your account with the right credentials.
Thereafter, press the Install button or copy the link and send it to the device you want to secure.
Then, Download the Sophos Home installer and run it to finish the installation.