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Having trouble with your Mcafee Antivirus

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Antivirus Not Working

Are you facing the issue of McAfee antivirus not working on your device? There are various prominent causes to face this issue. If you want to fix this issue on your device, you first need to find out the root causes first. Therefore, here you are going to get extensive knowledge of the causes and solutions of the McAfee antivirus not working.


  • Incompatible system: If your system is incompatible with the McAfee antivirus you are using, then you can face the issue of opening the app. 
  • Outdated McAfee software: When you use the outdated version of McAfee software on your device, you get to face the issue of not working. 
  • The product is not installed correctly: The improper installation of the McAfee product can also give birth to this issue on your device.

Solution 1. Check for outdated infection

  1. First of all, you need to start your PC. 
  2. After restarting your PC, check if it is connected to a network.
  3. Next, you need to McAfee icon is available in the notification area at the lower right side of your screen. 
    • If you see the McAfee icon is there, then right-click on it and Check for Updates. 
    • In case you do not find McAfee wait for some time and make sure that your device is connected to the internet. 
  4. Now, check if you can open the McAfee software from the Start menu or by double-clicking on the McAfee shortcut icon from the desktop. 
    • If the McAfee software opens, then right-click on the McAfee icon in the Notification area and choose to Check for the Update to see if you have the latest version of the software. (If you see the software is up to date, then it will not show any issue)

Solution 2. Inspect if the software is not being updated due to outdated components.

  1. First, download the MCPR Tool on your device. 
  2. When the file is downloaded, click on the MCPR.exe file to run it. 
  3. Next, weigh for a while to MCPR to complete installation. (It can take some time.)
  4. When the earlier process is complete, you need to restart your computer system. 
  5. Once you restart the PC, go to the official website of McAfee and sign in with the registered email ID and password of McAfee. 
  6. When the official website is open, go to the My Accounts dashboard. 
  7. Then, select the Downloads & Devices option. 
  8. Choose the LiveSafe or Total Protection product from the dropdown menu and download it. 
  9. In the next step, follow the prompt to install the software. From the Let's Get You Protect page, note down your serial number.
Antivirus Support

Frequently Asked Questions (FAQ's)

The steps to reset the McAfee Antivirus software to default are as follows.
  1. For the first step, you are required to open the McAfee software. 
  2. Go to the My Protection option on the left menu. 
  3. Next, click on the Firewall option. 
  4. Now, you need to click on the Restore Defaults option.

McAfee does not show any sign of slowing down your computer devices unless there is any other technical issue in your device. McAfee is one of the most prestigious antivirus software-making companies in the world. Its products are widely used by individuals and big enterprises to secure their private data and devices. McAfee products are known for providing the utmost protection and enhancing the optimization of your devices. As a result, your computer devices work more smoothly.

The process to uninstall and reinstall the McAfee software is as follows.
  1. First, click on the Start menu on your device. 
  2. Then move to the search section and type the Programmes and click the Enter button. 
  3. After that, select the Programmes and Features option. 
  4. Now, you need to choose the McAfee program that you want to uninstall and choose the Uninstall/Change option. 
  5. Next, you can click on any relevant option and then click on the Uninstall option. 
  6. Lastly, follow the on-screen to complete the uninstallation process. 
  7. Furthermore, you can install the McAfee software once again on your device.

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