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Having trouble with your Malwarebytes Antivirus

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Q1: Please Choose Your Malwarebytes Product:

Remove my credit card from Malwarebytes account

If you no longer want to keep your credit card information in Malwarebytes, you can do it easily. Follow the steps below.

  1. First, go to the Malwarebytes account.
  2. Then, at the top of the page, tap on the Billing option.
  3. Now, tap on the Mastercard in the Payment Method.
  4. Then you are required to enter your email address and then tap on "send an activation link."
  5. After that, click on "My accounts and subscription management."
  6. Then, a page will open with four different options. Select "How do I update (add or delete)?" from the drop-down menu.
  7. After that, you will be given a link to update your credit card details. Click on that click. 
  8. Then, click on Payment Methods at the top of the screen.
  9. Now, your credit card details will be displayed.
  10. To remove the credit card details, click on the Remove option.
  11. After that, you will be required to add a new card or add a new PayPal account.


Antivirus Support

Frequently Asked Questions (FAQ's)

To turn off automatic payments, follow the given steps:
  1. Launch the Google Pay app.
  2. Then, click on the profile picture from the top right.
  3. Now, select Autopay.
  4. Then, select the thing you want to modify in the Live tab.
  5. Click on "Cancel autopay."
  6. After that, enter your UPI PIN.
  7. In the Live tab, check the status.

You will have to contact your credit card issuer. You can submit your dispute online, or you can submit it in writing. Plus, you are free to call customer service and cancel the charge on the call.

For this purpose, you need to contact the card issuer. If the merchant continues to get the money from your account even after you stop the service, you are expected to contact your card issuer and request that they block the merchant or company from charging your credit card.

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