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Having trouble with your Malwarebytes Antivirus

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Q1: Please Choose Your Malwarebytes Product:

Add protection to my Malwarebytes device

You can enable the protection features on your Malwarebytes account, such as real-time protection, safe browsing scanning, and many more.

To enable real-time protection:

  1. Launch Malwarebytes on your Android.
  2. Then, tap on the menu icon.
  3. Now, click Settings.
  4. Then, click Protection.
  5. Check the boxes for real-time protection and anti-ransomware protection to enable them. When you disable the real-time protection, the anti-ransomware protection will be disabled automatically.
  6. While enabling real-time protection, an About Administration window will appear. To enable Device Administration permissions, click Do it now.

To enable Safe Browsing Scanner:

  1. Launch Malwarebytes for Android.
  2. Then, click the menu.
  3. Now, click Settings.
  4. Then, click Protection.
  5. After that, click the Safe Browsing scanner.
  6. Then an Accessibility Services window will appear; click Allow.
  7. Now the device’s accessibility menu will appear.
  8. Turn on the Accessibility Services to enable the safe browsing scanner.
  9. Then, click "Allow."
  10. Disable Accessibility Services to disable the Safe Browsing scanner.
Antivirus Support

Frequently Asked Questions (FAQ's)

Follow these steps to turn on Malwarebytes' protection:
  1. Go to the system tray and right-click on it; a menu will appear.
  2. Then, select "Start protection."
  3. Now, double-click on the system tray icon.
  4. Once Malwarebytes Anti-Exploit opens, select "Start Protection."

No, if you have Malwarebytes Premium, you don’t require an additional antivirus. Malwarebytes is an antivirus service that helps protect your computer from many threats in real-time. You can run scans if you are concerned that your computer is infected with a virus.

To manage your devices with Malwarebytes:
  1. First, tap the Subscription card. Remember that the device list includes the device you are using a subscription on.
  2. Tap the 3-dot menu to edit the device name or deactivate the device.

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