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Having trouble with your Kaspersky Antivirus

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Q1: Please Choose Your Kaspersky Product:

Add a device to my Kaspersky account

If you want to use the Kaspersky services on any device, first you have to create an account and then purchase a plan. After that, there are many ways to add a device to your Kaspersky account to run it on your device. In order to help you with that, the following content is going to provide essential pieces of information about adding the account on your computer and smartphone devices.

Solution 1. Add a PC/Mac device to the Kaspersky account.

  1. First of all, go to the Kaspersky application icon and double-click on it to open it. 
  2. When you are on the main application window, move to the Protection for All Devices option. 
  3. In the next step, you are required to choose the Connect to My Kaspersky option. 
  4. And then, you have to enter your account credentials to access your Kaspersky account. 
  5. After that, click on the sign-in option. 
  6. Once that is done, you will be able to use the Kaspersky antivirus on your device. 

Solution 2. Add your Android device to your Kaspersky account.

  1. Before you start adding your Android device to your Kaspersky account, make sure you have downloaded the app. 
  2. Then, you are required to tap on the application icon on your device. 
  3. Once the main application window opens on the screen, tap on the Anti-theft option. 
  4. After that, choose the Continue option. 
  5. Next, you have to choose the I have an account option. 
  6. Afterward, enter the email ID and password of your Kaspersky account. 
  7. In the last step, tap on the sign-in option.
Antivirus Support

Frequently Asked Questions (FAQ's)

  1. Open the Kaspersky application where your account has been activated. 
  2. After that, you need to choose the license that you want to share with your other account. 
  3. Next, choose the option Protect another device and then click on the Connected device option. 
  4. And then, select the option to Send license option. 
  5. Afterward, you need to choose the devices where you want to activate your Kaspersky account. 
  6. At the last step, click on Send.

The steps to download the Kaspersky License key are as follows-
  1. First of all, you are required to browse the Kaspersky official website on your PC. 
  2. After that, type your email address, activation code, and the characters shown in the CAPTCHA. 
  3. Next, you need to choose the tick box to show your agreement on data provision. 
  4. Once that, do click on the Get file key option. 
  5. Then you will be able to see your license key on display.

The procedure to remove a device from a Kaspersky account is as follows.
  1. First, launch the Kaspersky application on your computer system. 
  2. And the main application window of the app, you need to click on the Devices option. 
  3. In the next step, on the device panel, you need to choose the Disconnect device. 
  4. When the confirmation prompt show-up on the screen, choose the Yes option to confirm the action. 
  5. Now, that device will be removed from your Kaspersky account.

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