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Having trouble with your Bitdefender Antivirus

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Q1: Please Choose Your Bitdefender Product:

Change email address in the Bitdefender account

Bitdefender Central manages all the Bitdefender subscriptions and services. This platform allows you to have control of security. You can manage your account and subscriptions. You will just need an email address to access the account. But what if you forget your email password and are unable to log in? In that case, you may have to change the email address of the Bitdefender account.

Instructions to change the email address in the Bitdefender account:

  1. Go to the account icon in the top right corner and click on it.
  2. Then, select Bitdefender Account.
  3. A new tab will appear.
  4. Go to Personal Information and click on Email address.
  5. Enter the new email address in the New email field.
  6. Next, click on Change Email.
  7. Then, you will receive a confirmation email to ensure that your email address has been changed.
  8. Follow the link from the email to see new changes.
  9. You have successfully changed your email address.
Antivirus Support

Frequently Asked Questions (FAQ's)

First, you need to visit Then, log in to Bitdefender. In case you don’t have an account, create one. Once you log in, you will have access to all Bitdefender products and services.

To transfer Bitdefender to a new device, sign in to your Bitdefender Central account and click to come on the Install Bitdefender products session.

You have to sign up for a Bitdefender Central account to activate the product. When you have activated a free subscription, the product can be installed on up to three Windows devices.

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