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Having trouble with your Avira Antivirus

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Q1: Please Choose Your Avira Product:

Product key not working

When you purchase an Avira product from a retail store, you receive a product key card to activate your product. Similarly, you receive an activation code on your registered email if you purchase the product online. However, there could be some situations when you face some issues when you try to activate your account. Hence, in the below post, you are going to obtain all the essential information you need about the causes and solutions of this issue. 


  • Incorrect product key: One of the primary reasons to face the issue with the product key is that you are entering the wrong product key unintentionally. 
  • The product key not being activated: If your product key is not activated by the retailer, then you can face some conflict. 
  • Used product key: When your product key has already been used, then you face an error when you try to activate the Avira account.

Solution 1. Check if you are entering the right product key

  1. First, open the official website of Avira on your PC or launch your product. 
  2. After that, the section where you have to enter your activation key. 
  3. Now, carefully enter your product key as it is written on the card or email. 
  4. After that, check if it is working or not. 
  5. If not, you need to follow the next solution. 

Solution 2. Contact your retail agent

  1. Firstly, you need to contact your retailer if you have bought it from a retail store. 
  2. Or you can connect to customer care in case you have done an online purchase of the product. 
  3. After that, you can ask to activate your product key. 
  4. Once the product key is activated, you can try to enter to open your Avira account.
Antivirus Support

Frequently Asked Questions (FAQ's)

Here is the process to renew the Avira license key on your PC.
  1. First of all, you need to launch your Avira product.
  2. After that, head to the “license Management” option and click on it. 
  3. And then, click on the link “I already have a valid license file.” 
  4. Next, you have to choose the license file (License_for_New_Avira_20220720. key) and then click “Open.” 
  5. At the last step, click on the Finish option. 

Follow the below steps to transfer the Avira license from another device.
  1. First of all, you have to open the Avira antivirus product on your PC.
  2. Now, choose the Devices option in the left panel. 
  3. Then, you need to search for the device you need to remove the license and choose the View device details option. 
  4. Next, you are required to hover your mouse on the Settings icon and then choose Remove Device to remove the Avira license. 
  5. After that, move to the left panel and click on the Subscriptions option. 
  6. And then, you need to look at the license you want to send to another computer and click on the install option. 
  7. Lastly, with the new installation your account will be automatically transferred.

Avira is among the top antivirus brands. Its products are popular for securing the data and information of your home and business devices. With the help of its products, you can secure your PCs from malware, spyware, trojans, viruses, and other bugs. Plus, it also provides complete security to your card details when you are making online transactions. In addition, you can take a subscription plan to double the security parameters for your devices.

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