Having trouble with your Norton Antivirus

There is no doubt that Norton is a reliable and trusted antivirus, but it can still run into some minor hiccups and technical glitches. It can interfere with your system's performance, or your system gets locked or frozen. It can be frustrating, and you may want to resolve this issue quickly. This problem can occur due to different reasons; first, we will discuss that then we will move to the possible solution to resolve this issue.

Causes:

• Corrupted File: While installing Norton on your Computer, if you run other programs, your Computer may shut down unexpectedly, and the Norton installation may get corrupted. 
• An Interrupted Download: Norton has reported that many program start-up issues can occur due to incomplete downloads. The incomplete download prevents the program from installing and running properly. 
• Multiple Antivirus Programs: Having another third-party Antivirus on your system can cause many complications.
• Outdated app: If you have not updated your Norton Antivirus for a long time, it can create problems when you try to open the app on your system.

Solution 1: Restart and remove third-party antivirus from your Computer.

Simply rebooting your system clears your system's memory and terminates all programs running in the background, including Norton. It can also remove conflicts between two conflicting files. When your system starts again, you won't see any error message. If the error keeps showing up, uninstall the third-party software from your computer.

Solution 2: Update your Norton Antivirus.

Updating to the latest version can solve many issues that you are experiencing with older versions. You can update to the latest version of Norton if you have an active subscription. You can manually update your Norton product from the Norton Update Center or your account.

Solution 3: Run Norton Autofix

1. Open your Norton device security product and click on the My the Norton window, which will be next to Device Security.
2. Click Help in the Norton product main window, then click Get Support.
3. You can monitor the progress in the Norton Autofix window.
4. After the problem is fixed, close the application.

Solution 4: Run the Norton Remove and Reinstall Tool

1. First, uninstall the previous version of Norton Antivirus and download the Norton Remove and Reinstall tool. 
2. To open the Downloads window in your browser, press Ctrl plus the J button.
3. Double-click the NRnR icon.
4. After reading the terms and license agreement, click Agree.
5. Click on Remove & Reinstall option. You may see the Remove button if you received your Norton product from your service provider.
6. Click Remove or continue.
7. Lastly, click on Restart Now.

Follow the on-screen instructions to reinstall the Norton Antivirus when the System restarts.