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Having trouble with your Kaspersky Antivirus

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Q1: Please Choose Your Kaspersky Product:

Remove my credit card from Kaspersky account

Kaspersky users need to add their credit card details to take the subscription plan. After that, your plan will renew automatically every time it ends. But it allows you to change or remove credit card details at your convenience. Here are some of the methods you can use to remove your credit card details from your Kaspersky account.

Solution 1.

  1. You need to start by visiting the official website of Kaspersky on your computer system. 
  2. After that, enter the account details to activate the My Kaspersky option. 
  3. Then, head to the Subscription tab and select the option Manage subscription.
  4. In the next step, click on Payment details. 
  5. Furthermore, you have to redirect to the Nexway website. And choose the Change payment method in the Payment details section. 
  6. In the last setup, you can remove your card details from the website. 

Solution 2.

  1. First of all, access the official website of Kaspersky on your device. 
  2. And then, go to the upper right corner of the screen and click on the link with your email. 
  3. After that, a drop-down menu will open up. 
  4. Next, you have to click on the Account settings option. (A list of payment options will appear on the screen to edit on account settings.)
  5. In the payment method card, you need to click on the Details link option. It will view the subscription that is linked to this payment method. 
  6. Now, you can choose the payment method if this method is not useful for you.
Antivirus Support

Frequently Asked Questions (FAQ's)

Here is how to stop the auto payment method on the Kaspersky account.
  1. Firstly, log into your Kaspersky account on the official website. 
  2. And then move to the Subscription page. 
  3. After that, you have to go to the Manage Subscription option. 
  4. Next, you have to choose the cancel subscription option. 
  5. In the last step, you need to follow the on-screen instruction to complete the uninstallation process.

Here is the process to remove a device from the Kaspersky account.
  1. First of all, you are required to move to the devices section of My Kaspersky. 
  2. And then, choose the Disconnect device option on the device panel option. 
  3. Next, the confirmation dialog box will appear on the screen. 
  4. Lastly, follow the confirmation to finish the operation.

Follow the steps below if you want to remove Kaspersky from Google.
  1. Open Google Chrome on your PC. 
  2. Then you need to select the Windows option in the top right corner of the screen. 
  3. After that, choose the Extensions option. 
  4. Next, try to find the Kaspersky Security extension.
  5. To disable the extension, you need to switch the toggle to the left.

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