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Having trouble with your AVG Antivirus

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Q1: Please Choose Your AVG Product:

Product key not working

If you are dealing with issues with activating an AVG product you purchased online from AVG’s official website, you will need to activate the product key. But before activating your AVG product, confirm if you are using the correct product key. Locate the product key, and once you find the product key, move forward to activate your product.

To activate AVG Internet Security with the help of a product key:

Enter product key

  1. Find your product key. You will get it in your order confirmation mail. 
  2. Then, double-click on the AVG Internet Security icon on your Windows to open the application. 
  3. Now, select the three-bar Menu and click Enter activation code. 
  4. Enter or paste your product key in the box and press Enter. 

Reinstall your product

  1. First, uninstall your AVG product. 
  2. Then, reinstall it. 
  3. Once you reinstall your product, enter your product key to activate it again.
Antivirus Support

Frequently Asked Questions (FAQ's)

To activate your AVG product key, you will need to:
  1. Find your activation code in the Applications folder, 
  2. Then, double-click on the AVG antivirus icon to open it. 
  3. Go to Menu and select Activate paid features. 
  4. Enter or paste your activation code in the box and click Activate.

Yes, you can activate antivirus free without a product key by following these steps.
  1. Launch AVG antivirus FREE and go to Menu and select My Subscription. 
  2. Then, click Upgrade on the My Subscription screen next to AVG antivirus FREE. 
  3. After that, select Continue with free in the antivirus FREE column.

If AVG antivirus is not working correctly on your system, confirm that your system has the latest virus definitions and programs installed. Also, AVG may have difficulty eliminating viruses and malware detected during scans.

To check whether the AVG is activated, you need to open the AVG antivirus and click on Menu. Then, in the Menu, select Subscription. Confirm that the Active appears near the AVG Internet Security or AVG antivirus FREE.

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