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Having trouble with your AVG Antivirus

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Q1: Please Choose Your AVG Product:

Can't install antivirus

It may happen that AVG installation blocks when you run it. Why does this happen? The previous or existing antivirus software may interfere with AVG's installation process. The best way to resolve this issue is to delete the existing antivirus tool to restart the AVG installation. Once you do it, the software will successfully install on your device.


  • Existing/ previous antivirus software may be interfering.

Solution 1: Delete the Previous Antivirus Software

  • Ensure that your system does not have other antivirus software installed. If yes, delete that and try installing AVG software. Along with the software, several files were also installed to run it effectively. Even when you remove the existing Antivirus, the associated files may still be left behind and cause installation issues.

You will need a specialized tool to eliminate the leftovers. Hence, you can remove the temporary files and third-party applications by using cleaner software. 

Solution 2: Look for System Updates

Maybe your system needs an update. Hence, look for an update by following the steps. 

  1. First, press the Windows and I keys together to launch the settings app. 
  2. Then, move to the Update & Security option. 
  3. Now, click on the Check for updates option. 
  4. Then, your system will automatically search for available updates and download them. 
  5. Lastly, restart your computer. 

Solution 3: Restart Your Computer

  • If the background applications are causing the problem, restart your computer before running the installation. Then, it might be possible that it will resolve the issue. After restarting your computer, you can ensure that only the necessary applications will run and that all conflicting apps or programs will disappear. 

Solution 4: Install the Latest Version of Antivirus Software

  • Sometimes an old version of software may not be compatible with your system. In this case, you must ensure you install the latest antivirus software on your computer. It will be great if you will install the latest version of Antivirus given on its official website.
Antivirus Support

Frequently Asked Questions (FAQ's)

The conflicting programs in the background may be causing the issue on your computer. Hence, if you are dealing with installation issues, ensure that no conflicting programs are running in the background and that your software is on the latest version. Try to restart your system if the issue persists.

In order to resolve the installation issue on AVG, you need to:
  1. Right-click on the Internet Security or AVG antivirus FREE. 
  2. From the drop-down list, select Uninstall. 
  3. If a dialog box appears for permission, click Yes. 
  4. When you see the AVG Setup Wizard, click Repair. 
  5. Wait for some time till it repairs.

The AVG software offers a free plan, while McAfee does not. Hence, if someone is not ready to pay for a package, AVG is reliable antivirus software. However, when it comes to delivering full virus protection, McAfee antivirus wins.

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