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  • FACING ISSUE WITH YOUR ANTIVIRUS ?

Having trouble with your Avast Antivirus


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Q1: Please Choose Your Avast Product:

Remove my credit card from Avast account


Do you want to remove your credit card from the Avast account? Well, you can easily remove it when you are already family with the process. However, it can be quite challenging when doing it for the first time. Therefore, to help you with that, here you will attain step-by-step information about removing your credit card details from your Avast account.

Cause:

  • You are unable to remove your credit card from the Avast account because you can not do it. Avast only allows you to change your credit card information. Plus, if you want to remove it from your device, then you need to cancel the subscription.

Solution 1. Change your credit card information.

  1. Go to the official website of Avast and sign in to your account. 
  2. When the website is open, you are required to click on the Subscription tile. 
  3. Then, you need to select the subscription for which you want to change the credit card information. (You can add the missing subscription first if you do not see that in the options)
  4. You have to choose the Updated payment card for the relevant subscription plan. (If you want to update the credit card information for all Avast accounts, then you can click on the Update payment card in any of the subscription boxes. 
  5. Under the Card Details section, type all the necessary information about the new payment card. 
  6. Select the box next to Use this card for all subscription payments if you want to use this card for all of your subscriptions. 
  7. After that, click on the Update payment card option. 
  8. If you see the prompt of confirming the card details change select the Close option. 
  9. Now, the process to change the card info will be complete.

Solution 2. Cancel the Avast subscription

  1. If you want to cancel the subscription first, you need to open the website and sign into your account. 
  2. Then, choose the Manage Subscription option. 
  3. After that, you need to find the subscription plan you want to cancel. (If you do not find the plan, then you can click on the Still need help option.)
  4. Now, under the subscription you want to cancel, click the manage subscription option. 
  5. Next, select the Unsubscribe option. 
  6. Then, choose the Continue option. 
  7. Furthermore, you can choose to reason why you are unsubscribing from the plan. (It is optional)
  8. Lastly, you need to review the subscription you are canceling and click on Close.
Antivirus Support

Frequently Asked Questions (FAQ's)

Yes, Avast provides identity theft protection. It comes with identity monitoring features that keep your identity safe from malicious hackers. Also, there are many other advantageous features that provide real-time protection from online and offline threats. Also, its products include dark web monitoring that warns you about unauthentic websites.

Avast not only provides protection from online hackers but also eliminates the potential threat from your device. With the help of Avast antivirus products, you can secure your credit card information when you are shopping online. Also, it notifies you about fake websites that want to steal your information. Apart from that, this antivirus software is able to provide protection from ransomware, viruses, spyware, malware, etc.

Below are the steps to unsubscribe from the Avast plan and request a refund.
  1. Launch the Avast software on your device by double-clicking on it.
  2. After that, click on the Order History tile to check your order history. 
  3. And then, you need to choose the order that you want a refund for and click the Request a refund option. 
  4. In the next step, again click on Request a refund and select Continue.
  5. Then choose the Start chat and wait for a while. 
  6. After that, you will connect to the Avast Support Agent to whom you need to tell the situation and ask him to place a refund. 
  7. When your refund is approved, you will receive a notification on your device.

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