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Having trouble with your Avast Antivirus

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Q1: Please Choose Your Avast Product:

Antivirus Scan Failed

Is your Avast antivirus scan failing to scan your devices for virus scan? There can be numerous reasons to face this issue on your device or the software. However, the good news is that this problem can be eliminated from your device. You can use simple methods and get your antivirus in working condition once again. Get the essential pieces of information on how you can do that.

  • Updating your PC: Sometimes, this issue arises on your device when you update the operating system of your computer device.
  • Older version of the software: If you are using the un-updated version of Avast software, then you can face trouble while you try to scan your device for viruses.
  • Using other antivirus software: Using any other antivirus product when you are already using Avast can give birth to this conflict.

Solution 1. Repair Avast Antivirus

  1. First, you need to open the menu of your computer device. 
  2. After that, head to the Control Panel. 
  3. Then, go to the applications window and try to locate the Avast option. 
  4. Once you find Avast, select the uninstall or repair option next to it. 
  5. A box will appear on the screen; then select the repair option. 
  6. Wait for a while to let the process finish.

Solution 2. Uninstall and reinstall the Avast software

  1. To uninstall the Avast software, you first need to disable the Avast software and check whether it is available for download or not. 
  2. Next, you need to remove the product from Chrome and Edge. (You can find it under the extensions)
  3. In the next step, you must remove the product from the control panel. 
  4. Afterward, you have to restart your computer device. 
  5. After restarting the computer system, you need to download and install the Avast antivirus software. 
  6. Furthermore, double-click on the Avast software icon on the desktop to launch it. 
  7. Next, navigate the Protect me on the Web option. 
  8. Now, you need to add the Avast extension to your Chrome. 
  9. In the last step, you have to check whether the antivirus scan is working or not.
Antivirus Support

Frequently Asked Questions (FAQ's)

Avast is a celebrated name in the market of prominent antivirus softwares. It is known for offering best-in-class products that offer turtle-shell protection to your computer devices. Also, its products are equipped with various advanced features that make your security game strong. Apart from that, this product is beneficial in protecting your home and business from any type of online or offline threats.

The process to clean the Avast cache is as follows-
  1. First of all, open the Avast software on your PC. 
  2. And then move to the Security & Privacy Center. 
  3. When you are in the security & Privacy Center, you are required to use the Privacy cleaner tile. 
  4. Once you click on the privacy clear, it will remove the cache files from your computer system.

Avast offers different types of antivirus products that help you protect your PC. Also, it offers both paid and unpaid antivirus software so people can get one conveniently. If you want to use free antivirus software, then you can install Avast Free Antivirus. It offers basic security features that help you protect your devices from any type of potential threats.
On the other hand, if you want to have various cutting-edge software to secure your devices from viruses and hackers, then you can go to Avast Premium. However, you have to take the subscription before you use the product.

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