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Having trouble with your Trend Micro Antivirus

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Q1: Please Choose Your Trend Micro Product:

Antivirus Update Error

You can face the update error in your Trend Micro application for plenty of reasons. If your device or software has any major or minor fault, you can get an update error. Therefore, to fix this issue from your device, first, you need to under the causes behind it and then take action accordingly. In this write-up, you are going to attain complete information on the causes and fixes of Trend Micro update errors.


  • Outdated OS: If you are not using the latest version of the operating system on your PC, then you can get some issues when you try to update the Trend Micro software. 
  • Much cache on the Trend Micro app: You can get a conflict in updating the Trend Micro software if there is too much cache on your software. 

Solution 1. Remove the corrupted updated file from your PC.

  1. First and foremost, press the Windows and R key simultaneously on your keyboard. It will open the Run command box on the screen. 
  2. Now, in the search section, type supporttool.exe and then click on the OK option. 
  3. After that, the Trend Micro Diagnostic Toolkit will appear on the screen. 
  4. Next, choose the (C) Uninstall tab. 
  5. Moreover, select the Delete Now option. 
  6. Now, all the broken files will be removed from your device. 

Solution 2. Update the operating system of your device.

  1. When you are desktop of your computer system, click on the Start option in the taskbar. 
  2. Next, go to the Settings option. 
  3. When the Settings window is open on the screen, click on the Update & Security option. 
  4. Then, choose the Window Update option. 
  5. Moreover, click on Check for updates. 
  6. When there is any update available, you should download and install it.

Solution 3. Clear the cache from Trend Micro software.

  1. Go to the Trend Mirco website on your Google Chrome browser. 
  2. When you are on the browser, click on the Settings option. 
  3. Now, head to the privacy option, and select Clear browsing data. 
  4. And then, you need to choose the Cached images and files and Cookies and other site and plug-in data. 
  5. In the final step, click on the Clear browsing data option.
Antivirus Support

Frequently Asked Questions (FAQ's)

Here are the steps to update the Trend Micro Worry-Free product.
  1. First of all, you have to visit the Trend Micro Download Center page to do so. 
  2. Then, select the option Worry-Free Product Update. 
  3. Now, you are required to choose the Advanced or Standard option based on the plan you have subscribed for. 
  4. Then the software Download Center page will appear on the screen. 
  5. From there, you need to download the latest patch of the product.

Trend Micro is one of the most authentic and popular antivirus brands worldwide. Its products are used to provide tight security to the computer and other devices at home and in business. Its products are full of smart features that provide users with the surety of a worry-free user experience. With the help of its products, you can safeguard your devices from various malware and viruses.

Follow the stepwise process to activate Trend Micro without its auto-renewal.
  1. Browse the official website of Trend Micro on any browser. 
  2. After that, navigate to the sign-in page and enter your email ID and password to open your account. 
  3. Next, you must choose the Licence tab and then the cancel subscription option next to the Trend Micro plan.

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