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Having trouble with your Norton Antivirus

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Q1: Please Choose Your Norton Product:

Remove Norton pop ups ads

Pop-up ads are sure frustrating when you are working on a particular project at that time if an ad pops up if it disturbs your workflow. Norton products are also not free of such kinds of ads. In the case of Norton, they show up as sales and marketing pop-ups about the new product or offer. Let us help you completely avoid these pop-up ads. Continue reading about it to learn about the solutions.

Solution 1: The setting of your Norton product.

  1. First, go to the Norton icon on your PC and right-click on it.
  2. In My Norton, open the Device Security section.
  3. In Device Security, click on Settings.
  4. In Settings, go to Administrative settings.
  5. There, scroll down until you see Special Offer Notification.
  6. The switch will be On by default; you must turn it OFF. 
  7. Then, click on the magnifying glass in CLASSIC mode and type 'NOTIFICATION.'
  8. You will see several different notifications that can be switched off.

Solution 2: With the help of the Local Security policy tools.

  1. First, open the Windows Start menu on your computer.
  2. Type local security policy on the search bar and press the enter button.
  3. When redirected to the Local Security Policy window, choose the Software Restriction Policies option. 
  4. Next, click the Action tab and choose the New Software Restriction Policy option.
  5. Go to the Additional Rules option and double-click on it.
  6. Next, click the Action button and choose the New Path Rule option.
  7. Below the path text box, click on the Browse option.
  8. From there, head to the Norton folder. There you are required to choose the Notification file.
  9. Next, select the Disallowed option for the security level option.
  10. To finish the process, click the Apply and then OK button.
Antivirus Support

Frequently Asked Questions (FAQ's)

The 'Norton Security Scan' pop-up is a browser-based scam. It tries to trick you by stating that your device is under attack or infected and that you must renew your Norton antivirus subscription to remove them. But if the 'Norton Security Scan' pop-up frequently shows up, your computer might be infected with a malicious program. You need to scan your computer for Adware and remove it.

Preventive measures allow you to identify and avoid these fake Norton virus scan alerts.
  1. Carefully examine the message and look for signs of fraud, such as bad grammar, poor spelling, and unprofessional imagery.
  2. To very the legitimacy, do an internet search for the phone number listed in the pop-up.

Adware is unwanted malicious, or not software designed to display advertisements on your computer screen. It either disguises itself as a legitimate program or comes with another program to trick you into installing. Norton 360 is one of the best adware detection and removal tools. From deceptive pop-up ads to sophisticated browser hijackers, Norton can flag every type of Adware.

Norton's default automated scan settings are more than enough for many users. But if you want to create your custom scans, follow the steps mentioned below:
  1. Open your Norton product, and next to Device Security, the My Norton Window will be present; click on it. 
  2. Double-click Security in the Norton product main window, and then go to Scans.
  3. Select Custom Scan under Scans and Tasks in the Scans window, then click Go.
  4. Click Create Scan in the Scans window.
  5. In the New Scan window, next to Scan Name, type a name for your custom scan, and on the Scan Items tab, click Add Drives, Add Folders, or Add Files that you want to include in the Scan.
  6. Lastly, click Save.

Sometimes, your Norton product does not automatically resolve a risk, but it gives you recommendations to resolve the risk. To fix these unresolved issues:
  1. Open your Norton product on your computer.
  2. Then, next to Device Security, you will see the My Norton window; click Open.
  3. Double-click Security in the Norton product main window, and then click History.
  4. In the Security History Window, select Unresolved Security Risks in the Show drop-down list.
  5. In the list, if you find any resolved risks, select them.
  6. Then follow the Recommended Action in the Details pane.
If you think your system is infected, run Norton Power Eraser.

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