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  • FACING ISSUE WITH YOUR ANTIVIRUS ?

Having trouble with your Mcafee Antivirus


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Q1: Please Choose Your Mcafee Product:

Unable to login my Mcafee Account


There can be many situations when you become unable to log into your McAfee account. You can face this issue due to numerous minor or major reasons on your device or the McAfee products. If you want to resolve the issue, you must understand the actual cause behind the issue. Thus, you are going to know about the causes and solutions to fix this issue.

Causes:

Upgrading your account: Sometimes, this conflict can arise in your McAfee account because you upgrade your McAfee account. 

Entering the wrong password: The most common reason for not opening your McAfee account is that you are entering the wrong password somehow. 

Solution 1. Verify your email address to your McAfee account

  1. First of all, go to the official website of McAfee on any internet browser. 
  2. If you see the log-out option, click on it and make sure you are logged out of your account. 
  3. Next, you need to hover the mouse on the My Account option and then choose Sign-in from the available list of options. 
  4. Furthermore, if you already find any email address in the Email Address field, you need to delete it first. 
  5. Now, you need to type your registered email address and password, then click on the sign-in option. 

Solution 2. Reset your McAfee account password

  1. First of all, you are required to visit the official website of McAfee. 
  2. Then take your mouse to the My Account and click on the My Account from the opened list of options. 
  3. Now, you need to choose Forgot Your Email Address? or Forgot Your Password? 
  4. After that, you will see a notification: “We sent you instructions for resetting your password.”
  5. In the next step, you have to open the registered email and click on the reset password link. A new one will open on the screen to reset your McAfee password. 
    • Note-  There are a few things you need to keep in mind-
    • The password reset link expires after 72 hours. So, if you want to reset your password after 72 hours, you need to repeat the above procedure once again. 
    • In case you can not find the reset password link, then check your spam folder. 
    • Even if you take out the email from the spam folder, you can face some issues. So, to fix this issue, follow the below steps. 
      • You need to ensure that donotreply@mcafee.com is on the safe sender list to prevent the McAfee emails from going to the spam folder. 
      • If you want to get a new email, reset your password process once again. 
      • Open the new link and complete the process of password reset. 
    • After that, enter the new password and choose the Save option.
Antivirus Support

Frequently Asked Questions (FAQ's)

When it comes to protecting devices and private data from online or offline threats, McAfee products are among the most prominent names. McAfee products are equipped with plenty of outstanding features that increase the security parameters of your devices and protect your online identity.
Also, these products are beneficial in protecting your device from malicious hackers and fake websites that can steal your password and credit card details. As a result, you can consider any of McAfee's products to use if you want to give your device bank grade-security.

  1. First, you need to go to my McAfee account page. 
  2. Now, hover your mouse over the My Account and click on sign-in from the open list of options. 
  3. Next, you need to enter your registered email and password and select the option login. 
  4. And then, choose the Plus (+) icon. 
  5. After that, you need to click on the type of device you want to protect. The available license will show up as follows: Total Licenses: 3 (1 in use; 2 available)
  6. The above step will let you know how many licenses have left to use. 
  7. Now, you need to choose the McAfee product you wish to download and click on the Download option. 
  8. Lastly, you need to follow the on-screen instructions to complete the download and installation process.

Follow the below guide if you want to extend the subscription to your McAfee plan.
  1. Launch the McAfee product by double-clicking on its icon on the desktop. 
  2. Next, you need to click on the Your Subscription option. 
  3. After that, choose to Buy a Subscription
  4. And then select the option Buy. 
  5. Afterward, you are required to enter the billing information and select your preferred payment method. 
  6. Later, you just go along the instructions on the screen to complete the process. 
  7. You will be able to check the subscription information and upgrade details by going to My Account.

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