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Having trouble with your Trend Micro Antivirus

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Q1: Please Choose Your Trend Micro Product:

Remove my credit card from Trend Micro account

To take the subscription to the Trend Micro plan, you need to fill in your credit card information. Also, if you want to cancel the subscription, you can remove the card details from the website. The process to remove your card details are very simple and hassle-free. But, if you have never done it before, there are chances you might make some mistakes. Therefore, to help you with that, in this write-up, you are going to get the stepwise solution of removing credit card details from your Trend Micro account.

Solution: By renewing your existing plan.

  1. First of all, visit the Trend Micro official website on your PC.
  2. Now, you need to enter the email and password of your account and click on sign-in. (If the Two-Factor Authentication is on, then you need to enter the code you have received through text or email.
  3. After that, move to the License tab, then click on the Renew Now option beside the existing plan. (Also, if you want to cancel your subscription plan, click on it.)
  4. Once you cancel your subscription plan, you will be able to remove your credit card details from there.
Antivirus Support

Frequently Asked Questions (FAQ's)

Follow the steps below to enable the Trend Micro extension on Google chrome-
  1. First of all, you need to open Google Chrome on your PC.
  2. And then, click on the three vertical dots located in the upper right corner of the chrome browser.
  3. After that, you need to choose the More Tools option and then click on Extension.
  4. Now, go to Trend Micro, enter, and turn on the switch next to it.
  5. After that, Trend Micro will be available in your Chrome.

Trend Micro offers auto-renew services for subscribers. It automatically renews your existing plan, so you do not have to do it manually. If you want, you cancel the subscription plan to stop the auto-renewal services; then you can do it. However, if you stop the auto-renewal service, all the updates and security features will stop securing your computer device. Also, if you want to use its services again, you must do it manually.

If you have chosen the auto-renewal service for your existing plan, it will be renewed once it completes its period. Also, the product will stop providing customer support service and any feature updates for your product. So, if you want to take benefit from Trend Micro's services, you need to continue your existing plan.

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