Sometimes you may face trouble logging into your account; it can be due to different reasons. You may face this problem if you have just bought a new PC or laptop, you may face this problem. Many people panic in such situations and need to remain calm. Every problem has a solution; you need to figure it out. That's where we come in; let us educate you about what can cause this problem and how you can fix it.
Entering the wrong password: It is one of the most common reasons for this problem.
Outdated Norton Antivirus: Using an older or outdated version of Norton antivirus can also cause this problem.
This is obvious; if you use a complicated password that is hard to remember, you must write it down. Also, while entering your password, be sure about using the correct spacing; it is advisable to use spacing when creating a password for your Norton account.
Open your Norton product and click Help>New Version Check to check for a newer version.