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Having trouble with your Norton Antivirus

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Q1: Please Choose Your Norton Product:

Add protection to my Norton device

Norton is a powerful antivirus that offers best-in-class malware and virus protection to help individuals and businesses of all sizes. It has all the essential features to protect your systems, such as a powerful anti-malware engine, a wide array of internet security tools, a smart online dashboard, and good customer support at an affordable price point. If you want to add protection to your Norton Account, continue reading this content to the end.

Solution 1: Install and enable the Norton Safe Web extension.

  1. On Google Chrome, launch Norton Safe Search URL.
  2. Then, click Install for Free.
  3. On the Chrome Web Store page under Norton Safe Search Enhanced, click Add to Chrome.
  4. When the pop-up appears, click Continue Installation.
  5. The extension will be added to your Chrome browser. 
  6. On the top-right corner of your Chrome browser, three dots are given. Click on it and go to More Tools.
  7. In the left panel, click on Extensions. 
  8. All the extensions added to your Chrome browser are on the Extensions page. Among those extensions, you will find Norton Safe Web; you can enable or disable it by moving the slider.

Solution 2: Turn Browser Protection on.

  1. Open your Norton device security product, there next t Device Security, you will see the My Norton window; click on it.
  2. In the Norton Antivirus product main window, go to Settings.
  3. In the Settings window, click Network or Firewall.
  4. Click on the Intrusion and Browser Protection tab.
  5. You can enable and disable Browser Protection by moving the On/Off switch in the Browser Protection row.
  6. Click Apply and then Close in the Settings window.
Antivirus Support

Frequently Asked Questions (FAQ's)

Although it's not advisable to turn off Norton Protection on Windows, you can turn it off temporarily by following the steps mentioned below:
  1. Log on to the computer with an Administrator user Account.
  2. In the notification area, right-click the Norton product icon on the taskbar and select the Disable Auto-Protect and Disable Firewall options. 
  3. Within the Security Request window, Select the duration drop-down list, and select the duration you want to turn off the Norton Protection.
  4. Then Click OK.

Yes, Norton offers all-around protection from multiple cybersecurity threats. These threats can be found within your device or on the internet. Norton is on the pricier side of the spectrum, but with a premium price tag comes premium protection. In today's age, these premium protections are essential as digital threats are lurking on every corner of the internet.

Norton Safe Web protects you when you browse, search, and shop safely online. It analyzes the security levels of websites that you visit and detects if there are any viruses, malware, spyware, or other threats. Norton Safe Web provides safety ratings for websites based on the analysis. In the Norton main window, if a message:’Browsing at Risk' appears, it indicates that the Norton Safe Web extension may not be installed or enabled in your default browser.

A zero-day exploit is a technique that cyber criminals use to exploit your program vulnerabilities to perform malicious actions on your computer. Norton's Exploit Prevention feature protects such applications and files vulnerable to cyber attacks. Fortunately, Norton Exploit Prevention is turned on by default, and to block attacks against vulnerable programs, it terminates those programs. Your Norton product displays an Attack Blocked notification when it terminates a program and provides links to information about the attack.

To manually enable and disable the Exploit Prevention feature, follow the steps mentioned below:
  1. Open your Norton product, and click Open on the My Norton window.
  2. Click Settings in the Norton product main window.
  3. Click on Exploit Prevention in the Settings window.
  4. Move the On/Off switch to On or Off in the Exploit Prevention row.
  5. Click Apply and then click Close in the Settings window.

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