How we Resolve Norton Antivirus Update Error?
Norton’s security program comes with cutting-edge security features to stop any potential threats. This product runs smoothly if you run it on compatible PC and mobile phone devices. Though the product is known for its reliability, it is still prone to some common errors, as with other security products. But the good news is that you can solve them by putting in a little effort. If you are getting the Norton antivirus update error, then the reason behind it could be that the product has expired, an outdated system OS, other security products, and more.
This article contains various proven and effective solutions that are successful in fixing the Norton product update issue. So, we would suggest getting through the whole content to gain a deep understanding of every step.
Solution 1: Disable Windows Defender
If the Windows Defender is working on your device, then it can show problems while updating your Norton security product. These are the steps you need to follow to disable the Windows Defender.
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For the first step, click on the Windows Start button and search for the Registry Editor to open it.
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On the open face, click on HKEY_LOCAL_MACHINE and click Software.
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Now, scroll down and click on Policies, select Microsoft, and then click on Windows Defender.
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After that, right-click on the empty area, then select DWORD (32-bit) Value.
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Next, you are required to name the dword Disable AntiSpyware, then select it and set the Value Data to 1.
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Once the above process is done, restart your computer system.
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Now, go ahead and try to update your Norton security program.
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Check if this method is done in fixing the problem; otherwise, move to the next step.
Solution 2: Run Norton as Administrator
If you want to fix the Norton product update issue, then you can try opening it as administrator. This is the guide you can follow to do that.
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Firstly, go to the folder where the Norton program is installed.
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And then, right-click on the Norton executable file and select Properties.
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Now, you are required to go to the Compatibility tab and then select the Checkbox of Run this program as an administrator option.
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After that, click Apply and select OK to save the changes.
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Next, move ahead and try to update the Norton antivirus product.
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If the problem still persists on your device, then move to the next solution.
Also Read: How to Stop Norton Pop Ups?
Solution 3: Reinstall Norton Using the Remove and Reinstall Tool
Sometimes your Norton program or computer device might face some technical glitch, and due to that, you will be unable to update it. Hence, you can easily reinstall it using the right tool.
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Initially, open a web browser on your PC and download the Norton Remove and Install Tool.
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Next, open the downloaded file and select Yes in the User Account Control Window.
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Now, review the license agreement and choose the Agree option to move forward.
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And then, select the Remove & Reinstall option and select Continue to proceed with the further steps.
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Afterward, the downloading process of the latest version of Norton Device Security will begin.
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Once the download process is complete, it will start uninstalling the existing Norton security program from your device.
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When a prompt appears on the screen, select Restart Now to proceed with the uninstallation process.
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Wait for the install process to start, and then choose the Yes option in the User Account Control window.
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After that, the downloaded Norton product will automatically start installing.
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Now, you need to follow the remaining on-screen prompts to complete the further process.
Solution 4: Update Your Windows Operating System
Outdated Windows OS could also be the reason to face the Norton antivirus update issue. Hence, these are the steps you need to follow to update the System OS.
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Begin by clicking on the Start option on the Windows desktop and selecting the Settings option.
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Select the Update & Security option and then click on Check for Update.
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If there is an update available, it will start downloading the update.
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Once the update download process is complete, restart your computer device.
Conclusion
You do not stress out if you get the Norton antivirus update issue, as it is one of the common issues. Also, you can use several effective, simple methods to get rid of the issue. You can try our top 4 methods one after another to check which one is able to fix the problem. Plus, keep in mind that you should follow all the steps mentioned here to avoid any chances of error. If the problem persists even after repeating all the methods, then get in touch with Norton customer care or an expert to get exclusive solutions for your OS device.