How to Troubleshoot Can’t Install Malwarebytes Antivirus Issue?
We know how frustrating it can be when you can't install Malwarebytes antivirus software on your system. Malwarebytes is a top-class antivirus brand that has earned many users. This is an anti-malware application that is quite effective in dealing with online threats and malware entry into the system. But, if the antivirus fails to install it, what will save your computer?
What if we tell you that you can overcome this issue quickly by using the troubleshooting methods in this guide? We will be giving you some of the best methods to fix your Malwarebytes antivirus installation issue and access its best features once again. So, let's get ready.
Method 1: Verify Your Internet Connection
To install software, you need a stable internet connection, isn't it? So, your first step should be to check if your internet connection is stable or not. Because when the internet works right, you will be able to install any software quickly. Therefore, check your Wi-Fi range, and if necessary, you can contact your internet service provider.
Method 2: Turn Off Third-Party Antivirus
The second method we have to solve the can't install Malwarebytes problem is to disable the third-party software on your system, if any. As two antivirus software can't be run simultaneously, you'll have to give up one. So, if you were using any antivirus before, you need to uninstall it to install the new one. Once you do that, you'll see that the Malwarebytes will install smoothly.
Method 3: Turn Off the VPN
Usually, the VPN stops antivirus from being installed on your computer. This is to make the users use the internet conveniently without any disturbance. So, if the VPN is ON on your system, turn it off temporarily and install Malwarebytes. This method will work effectively with the other troubleshooting methods.
Method 4: Delete All Malwarebytes Related Files
If you've installed Malwarebytes before on your system, the previous files may interfere with the reinstallation of the new antivirus software. So, in that case, you need to delete all the previous files related to Malwarebytes software.
To delete the files, go to the Program files folder via the Local Drive C and App Data folder. When you see the files and folders related to Malwarebyte's old version, consider removing them before you reinstall the Malwarebytes software in its place.
Method 5: Switch Off Safe Mode
If the Safe Mode is ON on your computer, it can be a big reason behind the can't install Malwarebytes issue. As this mode is specially designed to provide security and performance, it only supports Microsoft Store apps. Hence, you'll need to disable them. So, here are the steps to disable Safe Mode.
- In the first step, launch the Windows Settings.
- Then, head to the Update and Security option.
- Now, go to the Activation option.
- After that, choose an appropriate answer according to your preferences.
- Next, tap on the Store option. Do not click the link beneath Upgrade your edition of Windows.
- When you enter the Microsoft Store page, tap on the Get button.
By following this method, you'll surely get rid of the can't install Malwarebytes error.
Conclusion
Antivirus-related issues are common, and everybody deals with them. However, with the right troubleshooting method, you can overcome them effortlessly. We have learned the top 5 solutions to fix the Malwarebytes installation error. You can try these methods to reverse the error and access your software smoothly.
Some of the methods are checking for the internet connection, turning off the firewall and Safe mode, and uninstalling the existing antivirus software. Also, you can temporarily turn off the VPN feature on your device. So, if you can't install Malwarebytes, consider our methods to resolve the error.
Frequently Asked Questions
You can't install Malwarebytes due to the following reasons:
● When your internet connection is weak.
● Some existing antivirus software is
interfering.
● The VPN option is ON.
● Malwarebytes-related files are still on your PC.
These are the common
reasons for your Malwarebytes installation error. To overcome this issue,
you'll have to work on these points.
Malwarebytes can
often show some issues, such as installation errors. In this error, you are not
able to install it on your computer. If you want to fix it, you need to check
your internet connection and uninstall the old Malwarebytes files or any other antivirus
software. If your system has a VPN connection, consider turning it off
temporarily. Moreover, choose the official website to install the Malwarebytes.
You cannot use two
antivirus software together on your computer. Antiviruses have a tendency to
block other antivirus software from running with them on the same computer.
Hence, if you want to install new software on your device, you should uninstall
the existing software on your computer. By this, you'll be able to access one
antivirus effectively.